Shipping policy

Shipping Policy

Processing Time Orders are processed within 2–5 business days after payment confirmation.

Estimated Delivery Times All orders are shipped via AliExpress/AutoDS from global suppliers. Estimated delivery times are 10–30 business days depending on destination and shipping method.

Delivery times are estimates and may vary due to customs clearance, local carrier delays, or other factors outside our control.

Shipping Cost We offer free shipping on all orders — no minimum purchase required.

Tracking All orders include tracking. You will receive a tracking link via email as soon as your order is shipped. If you have not received your tracking information within 5 business days of your order being placed, please contact us at contact.pepitobuy@gmail.com.

Customs & Import Duties For international orders, customs duties, import taxes, or handling fees may be charged by your local authorities upon delivery. These charges are the responsibility of the customer and are not included in our prices or shipping costs. We recommend checking with your local customs office for more information before placing an order.

Delays Shipping times may vary due to customs clearance, local carrier issues, or events beyond our control (e.g., natural disasters, extreme weather, strikes). We are not responsible for delays caused by such events, but we will always do our best to assist you.

Sustainability Whenever possible, we combine shipments to reduce carbon emissions and minimize packaging waste.

Returns & Refunds For full details on returns, refunds, and eligibility conditions, please see our Return & Refund Policy. Important: Do not send back any items without contacting us first. Unauthorized returns will not be accepted.